Most of us have travelled by train and experienced true India. Shared food and stories with our co-travellers. Or reached the platform, gasping to find the train leaving with a merry whistle. And in a queue for tickets, dug through our wallets for exact change, complaining about the slow clerk. Have you ever thought about what goes on in the minds of the deadpan faces that peek through the grilled counter, mechanically issuing tickets to faraway places while rooted to their seats? In Platform Ticket, Sangeetha chronicles her time as a ?commercial clerk? in the Indian Railways. Between sleepless graveyard shifts and heart-warming moments with travellers, Sangeetha?s life was far from dull. Her years of service, network of colleagues with varied experiences, and storytelling prowess guarantee an enjoyable behind-the-scenes look at this indispensable service in our country.