This book will give you the knowledge and skills to understand the differences between coaching, supervision and mentoring. It will demonstrate how effective coaching programmes can enhance behaviours and retain key staff. How it can reduce recruitment costs, promote well-being and give a robust return on investment. It offers leaders and managers proven behaviours, coaching and supervision models and techniques that can be adapted for any environment. It supports the requirements for the ILM and CMI Coaching and Mentoring in Management Qualifications at levels 5 and 7. The book includes: Comparison of effective leadership styles and application, establishing the right conditions and climate for coaching, overcoming the barriers to coaching and /or supervision, enhancing communication and workplace understanding and presenting a clear business case for coaching and supervision